Terms of Service

Last updated: February 19, 2026

Acceptance of Terms

By accessing or using the Pagosa Forest Lodge website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Reservations and Bookings

Booking Confirmation

All reservations are subject to availability and confirmation. A booking is only confirmed upon:

  • Receipt of required deposit or full payment
  • Receipt of signed rental agreement (if required)
  • Confirmation email from Pagosa Forest Lodge

Payment Terms

  • Deposit: A deposit may be required to secure your reservation
  • Balance: Full payment is typically due 30 days prior to arrival
  • Payment Methods: We accept major credit cards and electronic payments
  • Taxes: All applicable taxes will be added to the rental rate

Cancellation Policy

Cancellation policies vary depending on booking platform:

  • Direct Bookings: Please refer to your booking confirmation for specific terms
  • Third-Party Platforms: Subject to the platform's cancellation policy (Airbnb, VRBO, etc.)

We strongly recommend purchasing travel insurance to protect against unforeseen circumstances.

Rental Rules and Guidelines

Occupancy

  • Maximum occupancy is strictly enforced (8 guests)
  • Only registered guests are permitted to stay overnight
  • No parties or events without prior written approval

Check-In and Check-Out

  • Check-In: 4:00 PM or later (early check-in may be available upon request)
  • Check-Out: 10:00 AM or earlier (late check-out may incur additional fees)
  • Lockbox code or key location will be provided prior to arrival

Pet Policy

  • Dogs are welcome with prior approval and applicable pet fee
  • Maximum of 2 dogs per stay
  • Pets must not be left unattended unless crated
  • Guests are responsible for cleaning up after their pets
  • Excessive pet damage will be charged to the guest

No Smoking

Smoking is strictly prohibited inside the cabin. Smoking is permitted only in designated outdoor areas. A cleaning fee will be charged for violations.

Hot Tub Usage

  • No glassware in or around the hot tub
  • Shower before use to remove lotions, oils, and sand
  • No unsupervised children in the hot tub
  • Use at your own risk

Damage and Liability

Property Damage

  • Guests are responsible for any damage caused by themselves or their party
  • Damage must be reported immediately
  • Security deposits may be used to cover damages
  • Excessive cleaning required beyond normal use will incur additional fees

Liability Disclaimer

Pagosa Forest Lodge and its owners are not liable for:

  • Any accidents, injuries, or illnesses that occur on the property
  • Loss of personal belongings or valuables
  • Acts of nature (weather, wildlife, etc.)
  • Issues with utilities or services beyond our control

By booking, you acknowledge that you are using the property at your own risk.

Insurance

We strongly recommend that all guests purchase travel insurance and verify that their homeowner's or renter's insurance covers vacation rentals.

Force Majeure

Pagosa Forest Lodge shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, weather conditions, pandemics, government restrictions, or utility failures.

Website Use

Accuracy of Information

While we strive to provide accurate information, we do not warrant that the content on our website is accurate, complete, or current. Property features and amenities are subject to change.

Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Pagosa Forest Lodge and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use our content without written permission.

Reviews and Testimonials

By submitting a review or testimonial, you grant us the right to use your feedback on our website and marketing materials. We reserve the right to moderate and remove inappropriate content.

Third-Party Services

Our website may include links to third-party services (booking platforms, payment processors, etc.). We are not responsible for the content, policies, or practices of these third parties.

Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services constitutes acceptance of the modified terms.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law provisions.

Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: info@pagosaforestlodge.com
  • Phone: (970) 444-2290
  • Address: 14317 W US Hwy 160, Pagosa Springs, CO 81147

By making a reservation at Pagosa Forest Lodge, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.